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Emergency and Natural Hazard Management

Tauranga City Council’s Policies and Procedures on Emergency and Natural Hazard Management.

Action sheets

Tauranga City Council Internal Knowledgebase - Tauranga City Council (8.5mb pdf)

Document ID: 134731

23 Jan 2025

Contact lists

Emergency Management contact list (529kb pdf)

Document ID: 7317

05 May 2025

Diagrams and flowcharts

Emergency Operations Centre Welfare Needs Assessment Process - Tauranga City Council (2.4mb pdf)

Document ID: 36250

15 Jul 2024

Link between Recovery Plans, Documents - Bay of Plenty Civil Defence Emergency Management Group (93kb pdf)

Document ID: 41461

18 Jan 2024

Activation Process - Tauranga City Council (106kb pdf)

Document ID: 34134

24 Apr 2023

Fact sheets

Activation of the Local Welfare Committee in the absence of telecommunications in an emergency event - Bay of Plenty Civil Defence Emergency Management Group (7.6mb pdf)

Document ID: 36168

10 Aug 2023

Factsheet: Local transition periods - National Emergency Management Agency (428kb pdf)

Document ID: 36099

01 May 2020

Quick Guide: Giving notice of a local transition period - National Emergency Management Agency (149kb pdf)

Document ID: 36102

01 May 2020

Guidance

Demobilisation Process - Tauranga City Council (100kb pdf)

Document ID: 34140

24 Apr 2023

Guidelines

Controller Transition to Recovery Manager Responsibilities – Quick Guide - Emergency Management Bay of Plenty (242kb pdf)

Document ID: 36098

09 Aug 2022

Recovery Navigators' Guide 2022 - Bay of Plenty Civil Defence Emergency Management Group (2.2mb pdf)

Document ID: 36104

08 Aug 2022

Recovery Transition Periods and Powers - Emergency Management Bay of Plenty (85kb pdf)

Document ID: 36097

30 Jun 2022

Recovery in Response - National Emergency Management Agency (207kb pdf)

Document ID: 36096

03 Sep 2021

Crisis Management and Escalation Process - Tauranga City Council (1.4mb pdf)

Document ID: 234026

31 Mar 2017

Message Received and Emergency Status Required Actions - Tauranga City Council (3.4mb pdf)

Document ID: 234022

21 Dec 2016

Disruption Severity Table - Tauranga City Council (3.3mb pdf)

Document ID: 234025

11 Oct 2016

Communication Steps - Tauranga City Council (364kb pdf)

Document ID: 234020

06 Aug 2016

Crisis Management Team Checklist - Tauranga City Council (486kb pdf)

Document ID: 234019

31 Jul 2016

Emergency Movement Control - Directors Guideline for CDEM Groups, and agencies with responsibilities for movement control in emergency - Ministry of Civil Defence and Emergency Management (1.3mb pdf)

Document ID: 35869

01 Aug 2015

Response Management - Directors Guideline for CDEM Group and Local Controllers - Ministry of Civil Defence and Emergency Management (3.3mb pdf)

Document ID: 34089

01 Oct 2014

Lifeline Utilities and CDEM - Directors Guideline for Lifeline Utilities and CDem Groups - Ministry of Civil Defence and Emergency Management (4mb pdf)

Document ID: 35868

01 Jun 2014

Incident response process

Incident management escalation process - Tauranga City Council (135kb pdf)

Document ID: 94087

02 Mar 2020

Maps

Emergency Services Map - Mount Beachside Holiday Park - Tauranga City Council (4.1mb pdf)

Document ID: 86335

05 Mar 2020

Media advisories

Severe Weather for Bay of Plenty - Tauranga City Council (112kb pdf)

Document ID: 42511

09 Feb 2013

Plans

Hot Pools Emergency Evacuation (127kb pdf)

Document ID: 235067

05 Mar 2026

Contact Centre Emergency Contacts Pack - Tauranga City Council (8.5mb pdf)

Document ID: 106203

14 Jul 2025

Bay of Plenty Civil Defence Emergency Management Group Welfare Plan 2025-2040 - Bay of Plenty Civil Defence Emergency Management Group (4.8mb pdf)

Document ID: 36162

01 May 2025

EOC Welfare Activation Task Cards - BOPCDEM Tauranga Emergency Operations Centre (15mb pdf)

Document ID: 36167

01 Mar 2025

Emergency Evacuation Plan - Bay Venues (6.3mb pdf)

Document ID: 268126

09 Nov 2024

Emergency Action Plan - Bay Venues (3mb pdf)

Document ID: 268124

09 Nov 2024

Emergency Response Plan Mt Holiday Park - Tauranga City Council (8.2mb pdf)

Document ID: 95374

16 Jul 2024

Bay of Plenty Group Emergency Coordination Centre (GECC) Wet Weather Event Action Plan 1 - Bay of Plenty Emergency Management (202kb pdf)

Document ID: 41798

29 Aug 2023

Shelter and Emergency Accommodation Sub-function plan - Welfare coordination in emergencies - Bay of Plenty Civil Defence Emergency Management Group (1.2mb pdf)

Document ID: 36160

01 Jun 2023

Mount Beachside Holiday Park Department Business Continuity Plan TCC - Tauranga City Council (65mb pdf)

Document ID: 34791

19 May 2023

Local Authority Recovery Management Plan - Tauranga City Council (4.1mb pdf)

Document ID: 115982

09 May 2023

Operational Communication Plan - Tauranga City Council (5.2mb pdf)

Document ID: 34141

24 Apr 2023

Operational Communication Plan - Bay of Plenty Emergency Management Group (4.2mb pdf)

Document ID: 35894

27 Nov 2022

Coordination Centre Information Flow - Bay of Plenty Civil Defence Emergency Management Group (106kb pdf)

Document ID: 35896

27 Oct 2022

Tsunami Evacuation Zones Mount Maunganui - Bay of Plenty Civil Defence Emergency Management Group / Tauranga City Council (5.5mb pdf)

Document ID: 74317

01 Dec 2021

Environmental Monitoring Business Continuity Plan, 1 May 2018 - Tauranga City Council (65mb pdf)

Document ID: 56444

01 May 2018

ICT - Digital Capture Business Continuity Plan - Tauranga City Council (50mb pdf)

Document ID: 73044

24 Aug 2017

Crisis Management Plan - Crisis Management Coordinator - Tauranga City Council (4.8mb pdf)

Document ID: 234024

17 Aug 2017

Bay of Plenty Civil Defence Emergency Management Group Plan - Bay of Plenty Civil Defence Emergency Management Group (1.6mb pdf)

Document ID: 42373

24 Aug 2012

Mount Maunganui Hot Salt Water Pools Emergency Action Plan (6.1mb pdf)

Document ID: 235066

17 Sep 2009

Property Asset Management Plan - Tauranga City Council (470kb pdf)

Document ID: 148813

01 Dec 2008

Risk Management Plan and Registers - Tauranga City Council (434kb pdf)

Document ID: 146496

01 Dec 2008

Mass Evacuation Planning - Director’s Guideline for CDEM Groups - Ministry of Civil Defence and Emergency Management (1.4mb pdf)

Document ID: 42374

19 Jun 2008

Procedures

Evacuation Procedure for Mount Holiday Park - Tauranga City Council (3.5mb pdf)

Document ID: 34849

26 Jan 2026

Standard Operating Procedure 4 - EOC Establishment - Tauranga City Council (3.5mb pdf)

Document ID: 34139

24 Apr 2023

Standard Operating Procedure 3 - Warnings & Advisories - Tauranga City Council (2mb pdf)

Document ID: 34138

24 Apr 2023

Standard Operating Procedure 2 - Declaration - Tauranga City Council (670kb pdf)

Document ID: 34137

24 Apr 2023

Notification Process - Tauranga City Council (908kb pdf)

Document ID: 34135

24 Apr 2023

Standard Operating Procedure - Response Framework - Tauranga City Council (590kb pdf)

Document ID: 34133

24 Apr 2023

Emergency procedures - Tauranga City Council (1.2mb pdf)

Document ID: 124932

11 Jan 2023

Policies

2025/26 Summer Holidays on-call guidance document - Tauranga City Council (10mb pdf)

Document ID: 124872

17 Dec 2025

0800 Emergency Management Support Line Call Handling Guidelines - Tauranga City Emergency Management (1.5mb pdf)

Document ID: 36245

01 Apr 2025

Emergency Management Response Strategic Communications - Tauranga City Council (8.8mb pdf)

Document ID: 33082

28 Oct 2024

Inbound Calling / Website Registration Needs Assessment Triage Coordinator Email Management Guidelines - Tauranga City Emergency Management (2mb pdf)

Document ID: 36249

15 Aug 2024

Welfare Civil Defence Centre Standard Operational Procedure - Tauranga City Council (359kb pdf)

Document ID: 34150

24 Apr 2023

SOP 9 - Welfare - Tauranga City Council (754kb pdf)

Document ID: 34149

24 Apr 2023

Deployment Process - Notification received from BOP CDEM - Tauranga City Council (100kb pdf)

Document ID: 34146

24 Apr 2023

Deployment Process Flow - Tauranga City Council (197kb pdf)

Document ID: 34145

24 Apr 2023

EOC Function Based Phones - Bay of Plenty Civil Defence Emergency Management Group (1.3mb pdf)

Document ID: 34142

24 Apr 2023

Administration and Document Registration - Bay of Plenty Civil Defence Emergency Management Group (122kb pdf)

Document ID: 34147

27 Nov 2022

Emergency Deployment Policy - Bay of Plenty Civil Defence Emergency Management Group (420kb pdf)

Document ID: 34144

01 Dec 2021

Welfare Services in Emergency - Directors Guideline for CDEM Groups and agencies with responsibilities for welfare services in emergency -Ministry of Civil Defence and Emergency Management (4.9mb pdf)

Document ID: 36164

01 Oct 2015

Logistics in CDEM - Director's Guideline for CDEm Groups - Ministry of Civil Defence and Emergency Management (3.4mb pdf)

Document ID: 35795

01 May 2015

Presentations

Emergency Preparation & Response Standard - Tauranga City Council (12mb pdf)

Document ID: 34834

11 Jun 2024

Reports

Bay of Plenty Hazardscape Report - Bay of Plenty Civil Defence Emergency Management Group (23mb pdf)

Document ID: 33580

01 Mar 2025

Recovery Preparedness and Management - Directors Guideline for CDEM Groups - Ministry of Civil Defence and Emergency Management (8.4mb pdf)

Document ID: 36095

01 Dec 2019

Community Response In a Disaster - Western Bay of Plenty District Council (266kb pdf)

Document ID: 218473

30 Apr 2014

Scripts

Announcement script - Mount Holiday Park (36kb pdf)

Document ID: 86338

26 Jan 2026

Phone +64 7 577 7000

Email information.requests@tauranga.govt.nz

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement

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